影响技能 - 如何不同意老板
影响技能
需要相当大的技能,以便在权力位置成功对某人说:
“我想按照自己的方式而不是你的方式。”
Yet this skill is often needed by leaders at every level.
Influencing Upwards
无论你是答:
- Three-star general communicating with a four-star general
- CEO with a board member or key investors
- Vice president with your CEO
- 老师与你的校长
- 与您的客户的客户经理。
历史为我们提供了关于如何执行此操作的案例研究。
将军谢尔曼
One of the best involves a general--in this case, General William Tecumseh Sherman--saying "I want to do it my way" to another general, and his superior General U.S. Grant.
背景:在内战期间,总统林肯总统及其战争部长将禁止富里士满贯的竞选委员会受到巨大压力。
围攻已经足够长,持续伤亡人员正在为战争进行支持。
一般补助金
谢尔曼远离佐治亚州的这些压力,刚刚在海上完成了他着名的3月份,并达到了大草原。
为了获得Richmond的敌人的压倒性力量,Grant命令谢尔曼尽快送他的部队北方船只。
然而,谢尔曼在离开之前,最好捕捉萨凡纳的港口城市,然后在他的军队北方,摧毁他的道路上的一切。
捕捉大草原将是联盟原因的巨大心理胜利,而且前进而不是海上可能需要更长时间,但会给他有机会做出广泛的伤害,这是谢尔曼和他的军队所完善的技能。
Ability to Communicate
Sherman had also perfected his ability to communicate.
当他了解到赠款的优先事项时,而不是对他的优越,或直接挑战他,谢尔曼同意北方。
但他还提供了他希望改变主意的信息。
提供资讯
北方的行军,而不是将60,000名船只放在船上,这需要两周时间超过航行,假设可以找到足够的船只。
That could be a big problem, Sherman reminded his boss.
Finding and using that many ships would be a big drain on Union resources, Sherman pointed out.
(Years later in his Memoirs, Sherman wrote that he estimated it would have taken 'little less than a hundred steamers and sailing-vessels.") In today's language, Sherman provided his superior with a benefit statement for doing it his own way.
谢尔曼说
现在,这里是谢尔曼的沟通。
Sherman stated that he had "initiated measures looking principally to coming to you with 50,000 or 60,000 infantry" and then Sherman added, almost as a footnote: "and, incidentally, to take Savannah, if time will allow."
发生了什么?
What Grant Says
Grant agreed with Sherman.
Sherman proceeded to take Savannah, and in a grand gesture, offered Savannah to the President as a Christmas gift.
Then, Sherman marched instead of sailing northward.
Sherman used a technique that I have long recommended to those I coach.
Begin By Saying Yes Sir
如果您与众所周知的某人沟通,请首先表明您完全愿意遵守他们表达的愿望。
然后尽可能地外交,问他/她是否想听听你对替代方案的想法。
通常,你会发现这种药会道n easily if you begin by sincerely offering to cooperate--to obey an order.
Don't Be Argumentative
期待阻力,如果你谈论争论和不懈。
想一想。如果美国历史中的两个最严重的将军发现它有助于尊重和尊重彼此沟通,那么温柔的说服肯定是对你的有用方法。
This article was contributed by Tammy Lenski
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