创建优秀评估体系的十大技巧
Performance Appraisal
Performance Appraisals - Face the facts: Creating a new performance appraisal system is a difficult undertaking.
如果组织在开发新程序时没有一个合乎逻辑的、经过良好测试的、循序渐进的过程,那就更加困难了。
绩效管理and Appraisal
Based on my experience in helping dozens of companies create performance appraisal systems that actually work, here are ten tips that will help any company create a new performance evaluation system that will provide useful data and be enthusiastically supported by all system users.
一个 - 积极参与最高管理层
没有最高管理者的承诺和明显的支持,任何项目都不可能成功。
Top management must:
- 制定战略计划
- 确定价值观和核心竞争力
- 指定适当的实施团队
- Demonstrate the importance of performance management
- Be active participants in the process
- Use appraisal results in management decisions
Two - Establish the Criteria For an Ideal System
考虑任何评估系统的四个利益相关者群体的需求:
- Appraisers who must evaluate performance
- Appraisees whose performance is being assessed
- Human Resources professionals who must administer the system
- 必须领导组织走向未来的高级管理团队
Identifying their expectations at the start helps assure their support once the system is finally designed.
问每个小组:“你需要考虑这个系统的粉碎成功是什么?”不要满足于此。
三.任命一个执行小组
这个特别工作组应该是一个对角切片,包括来自组织中不同层次和职能的评估人员和评估对象。
实施团队负责完成成功系统的两个主要要求。
首先,制定适当的评估表格,政策和程序。第二(任务经常被忽视)确保成功部署。
四-先设计表格
这份鉴定表是一根避雷针,会引起大家的注意。尽早设计表单并获得大量反馈。
不要相信任何人告诉你表格并不重要。他们错了。如果您正在内部设计新表格,请确保它评估两种行为和结果。
五-将你的使命、愿景、价值观和核心能力融入到表格中
绩效考核是手段,不是目的。任何绩效管理体系的真正目标都是确保公司的战略计划、愿景和价值观得到传达和实现。
应包括所有组织成员的核心能力,描述和评估。
If your mission statement isn't clearly visible in the performance appraisal system, cynicism will likely result.
只有当人们持有对他们的责任持着责任时,价值才变得真实。
六、确保持续沟通
分发草稿并邀请用户提出建议。
Keep the development process visible through announcements and regular updates.
使用调查,浮动试验气球,请求建议并记住基本原则
“人们支持他们帮助创造的东西。”
Seven - Train All Appraisers
绩效评估需要多种技能——行为观察和辨别、目标设定、培养人才、面对不可接受的绩效、说服、解决问题、规划等。
除非鉴定人的培训是普遍和全面的,否则该计划不会产生太多的成果。
并且不要忽视所有的最重要要求:需要勇气。
8——东方所有评价
该计划的目的和程序必须事先解释-并热情地解释-每个人谁将受到影响。
如果新的绩效管理程序需要自我评估、多评分员反馈、向上评估或个人发展规划,则应提供具体的技能培训。
九-使用结果
If the results of the performance appraisal are not visibly used in making promotion, salary, development, transfer, training and termination decisions, people will realise that it's merely an exercise.
Ten - Monitor and Revise the Program
Audit the quality of appraisals, the extent to which the system is being used, and the extent to which the original objectives have been met. (One of the great advantages of an online performance appraisal system is that all of these data are available instantaneously.)
Provide Feedback to Management, Appraisers and Appraisees
培训新的评估师,因为他们被任命为监督职位。积极寻求并采纳改进建议。
公司的绩效评估过程至关重要。
它回答了每个组织成员都想知道的两个问题:
1) What do you expect of me?
2)我在满足你的期望时如何做?
Using these ten tips will help you develop or select a system to will give accurate and complete answers to everyone.
This article was contributed by Dick Grote
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