Staff Performance Appraisal
Performance Appraisal
Improve Your Management and Avoid Boring Paperwork with in-depth interviews, filling out complicated forms and planning career development.
难怪它吓到了人们。
But if you do it every day, it's a breeze.
Performance Appraisal
这是关于工作表现，而不是填充
性能评估是关于测量性能。
它不是填写声称衡量性能的复杂形式。有一个巨大的差异。
Anyone Can Do It
Customers can measure performance.
So can staff.
他们可以衡量自己和他们的同事。
学员和学徒可以做到这一点。工程师一直这样做！
An Example of Daily Appraisal
I know of a one maintenance company that calls every customer the day after their tradesman's finished each job.
In that call, the customer provides feedback on how well the tradesman's met company standards.
贸易商完成的地方，客户邀请客户提供参考。
The tradesman gains points towards a cumulative incentive payment.
The Absolute Essential
Simple, measurable performance standards are essential for daily performance appraisals.
These must be in place whether the work involved is simple or complex.
一个简单的基于计算机的报告的生产an be measured instantly by the person who produces it, provided the standards are clear. It can be as simple as "This report must include the following details ... "
Complex Jobs
在开始复杂的工作或项目之前，请设置成功完成每个阶段的标准。
这些可以内置于计算机程序中。他们可以包括个人或团体之间有效合作的措施。
What's It All About?
You as a manager can forget "performance appraisal" in the conventional terms.
You do need to learn two new questions. "What were the standards?" "Did you meet them"?
Let your customers and staff get on with the business of measuring employee performance.
Value Of Customer Feedback
如果您使用某种客户反馈或响应表格，请确保提出符合您标准的信息。
你还有什么需要做的？
Firstly, get rid of obstructive and complicated processes and procedures that stop your people from measuring performance.
Ask your staff to tell you what these are. Be warned. Some of your pet ideas may go.
您可能必须改进您的系统，并教授您的人员设置和衡量标准。
但这就是全部。相信你的人。代表每日绩效评估。
结论
Make performance appraisal part and parcel of the everyday work of you and your people.
Forget about the confronting interviews, the frightening forms and the career development speculation.
You'll also find that the actual performance of your people will improve out of sight.
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