Speaking of Communication and Silence
沟通技巧
Why speak for the sake of speaking?
If you don't have anything of value to add the smart move is to say nothing.
这是一个小小的尖端，我自己包括，似乎难以记住：
When you have nothing to say, say nothing
特别是当我们在一个组织中的新人或在工作中或在某种情况下不舒服时，有一种想要发言的倾向，为了发言，特别是在会议上。
We feel if we keep our mouths shut, people will think we know little or nothing about the subject under discussion.
If we actually do know little or nothing about it, the desire becomes especially strong.
让我在建筑工地上一堆伙计们，我不能闭嘴。在communication skills training，我们称之为恐慌的金子。
The less you know, the more you want to interject something, anything, and usually what you interject proves just how little you actually do know.
在令人惊讶的短时间内，您可以以可能需要数月甚至几年的方式损害您的可信度。
Panic blathering
我知道这很困难，但是当冲动恐慌的洗手间抓住你，在你说话之前深吸一口气并思考。
Weigh your words carefully and contribute only when you have something worthy of contribution.
A penetrating question, or even an admission of what you don't know, is a greater sign of intelligence and even expertise than a transparent pretence of knowledge.
小费：无论你是谁还是你可能是谁，如果你不知道，那么通常是正确的答案。
My father was an attorney and a man who had an answer for everything.
要求他阐明爱因斯坦特殊相对论的概念与普通的磨坊的概念，日常相对论，他会给你20分钟的讲话：没有更多的一个关于任何一个关于它的线索你或我。
但他是一名优秀的律师，在哈佛法律训练，受到客户的喜爱，如果你问他有关于法律的问题，那么反应很可能是“我不知道”。
“我不知道，”是一个强大的专家证词。
It makes everything you do know that much more believable.
如果你知道在哪里找到答案，你可以保证这样做，甚至更好。
“让我发现，如果很快，我将在周五回复你这个。”然后做到这一点。
当加里艾姆斯是美国西方的总统时，每当他正在解决一个团队并得到一个棘手的问题时，他会说些什么，“优秀的问题”。
While I generalise for the next thirty seconds, Jake Hanes who's sitting out there in the back of the room will be coming up with the correct answer.
当我停止说话时，杰克会给你所有的细节，因为我没有丝毫的想法。“
When Gary Ames told you what he did know, you believed him.
这篇文章由巴里马赫贡献
在沟通，领导力，管理和销售以及动机主题演讲者上写道，讲话，讲话和列车。
This article is adapted from his book, "No Lie: Truth Is the Ultimate Sales Tool"
Read more about Impact Factory's沟通技能培训在伦敦
沟通技能培训
雷竞技注册影响工厂运行
Tailored Communication Skills Training
Five Day Communicate With Impact Workshops
andpersonalised
One-to-One Communication Coaching
对于那些有兴趣的人
沟通技巧Issues
