要在变革中成为一个有效的领导者,你必须做六件事
更换管理层Skills
所有进度都是变革的结果。
但并非所有的改变都是进步。
有些改变毫无意义。
In fact, some leadership行为实际上创造了更多的压力for yourself and your co-workers.
So what works?
改变领导者必须做的六件事
1.不要打败自己
你没有造成行业中的艰难,更改的时期,你无法预测路上的所有变化。
变革的性质是不可预测的。
1922年,伟大的电影Mogul Harry Warner说:
"Who the **** wants to hear actors talk?"
In 1943 the founder of IBM Tom Watson said:
“我认为有大约五台计算机的世界市场。”
In 1973 Ken Olsen, the President of Digital Equipment Corporation said:
“任何人都没有理由在家里有电脑。”
所以,不要因为无法预测或阻止艰难的变革而责难自己。
This will only deflate you, and you need to be out there motivating your colleagues.
Understand How Change Affects People and How to Help Them!
2.保持你的同事希望活着
Effective change leaders project an optimistic view of the future, even during times of change.
你的同事需要知道你相信更美好的一天即将到来。
However, you also need to provide a realistic assessment of the obstacles that your organisation must overcome in order to reach that better day.
3.让你的员工充分了解
您必须完全了解员工。
In downsizing environments, the levels of uncertainty run high amongst employees.
你必须减少他们的困惑,即使这意味着分享一些坏消息。
As I tell my clients, newsletter readers, and members in my speaking audience, the certainty of misery is better than the misery of uncertainty.
Your employees have the right to know what's happening, why it's happening, and what the next steps will be.
By not sharing information immediately, you're allowing the rumour mill to churn out any number of ridiculous stories that do nothing but increase stress and decrease motivation levels in the workplace.
4说实话
If you try to relieve your employees' misery by saying things will calm down after the reorganisation, you may be heading for trouble if that’s not the truth.
Plus, the next time your organisation announces a change your employees' trust will take a nosedive.
Employees need to be taught how to handle changes, not be told it will soon be over.
5.让你的员工在你的存在下
Dr Bev Smallwood recently completed a best practices study on those companies dedicated to retaining their best employees.
She discovered that sixty to seventy per cent of employee retention is directly linked to management behaviour.
特别是,与员工建立关系的管理人员往往会让员工更长。
If you want to retain your best employees during times of change, you must be visible. In uncertain times, seeing and hearing the leader is important.
经常经常经营者或领导只会与其他高级管理人员会面,或者他们在闭门后消失。
Employees need to see and hear their bosses. So become accessible and make yourself available for questions.
6简化工作
如果您的组织缩减了尺寸,您可能只切割劳动力而不是工作量。
有一个时候“更少做更多”的时间造成了很大的意义,但也有一个时间,这只是荒谬的荒谬。
There comes a point when "doing more with less" is not only impossible, it's absolutely demoralising to keep saying it.
所以,你可以做什么?
你不能假装事情是一样的。但是,您可以在任务基础上重新排序优先级。
You can cut extraneous tasks, forms, and procedures. You can encourage your associates to take shortcuts in non-critical, routine areas to make time for more important items.
您还可以允许您的员工协作并弄清楚如何处理额外的工作。
In fact, the sense of teamwork that comes out of collaboration can be a great motivator.
这就是Ameritech所做的。
Executives from corporate headquarter travelled from office to office, from department to department, in one city after another.
They queried fieldworkers on the types of reports that are necessary to complete their day-to-day activities.
通过倾听他们的实地工人,他们能够削减6,000,000页的报告,无需一个人,没有人阅读。
Understand How Change Affects People and How to Help Them!
最后的想法
没有人喜欢改变,没有人喜欢改变所需的所有牺牲。
然而,如果你遵循今天概述的在变革中成为有效领导者所必须做的六件事,你就可以减轻不确定性带来的痛苦。
This article was contributed by Dr Alan Zimmerman
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