Your Body Talks... Do You Know What It's Saying?

Gut feeling, intuition, hunches. Whatever we call it, we all have feelings about the people we meet.

Part of the information we're taking in that leads to such conclusions is body language. Whether we realise it or not, we both read and speak it.

Communication Breakdown

The old 7/38/55 rule from Dr Albert Mehrabian is often quoted.

In his studies of the 1960s, this UCLA professor deduced that in face-to-face communications, 7% of the message is conveyed through words, 38% through voice and 55% through the body.

In the 1970s, Australian researcher and author Allan Pease concluded that body accounted for up to a whopping 80%!

Bodies Talk Very Loud

Even though some more recent research suggests that these percentages may be more equally distributed, the fact remains that our bodies most definitely talk.

In fact, at times, they downright scream.

Although it's tempting to witness one action, gesture or reaction and use that one thing to conclusively interpret someone's meaning, it is misleading to do so.

Non-verbal communication is best read when using what I call, the 4 Key Cs:

1) Context

Context: Here's a news flash -- sometimes people cross their arms just because they’re cold.

It doesn’t necessarily mean that there closed to what you’re saying. Work versus social environment also affects how we interact with others.

Before you assess the body language, consider the context.

2) Culture

Culture: Most countries represent a mix of ethnicities, backgrounds and cultures.

Many of us celebrate that diversity.

我们也接触到它,由于工作或私人life, as we travel to other countries.

Cultural Gestures

小心：对我们常见的手势对他人意味着不同的东西。

For example, the A-OK sign in Japan is a symbol for coin money and in parts of Germany is an obscene gesture.

Although eye contact is valued in mainstream North American culture, it is to be avoided in other cultures.

Different cultures, different meanings.

3) Clusters

Clusters: As a rule of thumb, using clusters of three actions or gestures, versus just one, to suggest a certain meaning increases your chances of correctly interpreting the meaning.

Reading non-verbal communications correctly requires us to refrain from stereotyping or drawing conclusions until we have enough evidence.

And even at that, body language is just an indicator, simply one piece in the puzzle of understanding and reading each other correctly.

4) Calibration

Calibration: We all have certain physical actions and idiosyncrasies.

Calibrating body signals against a certain individual allows for this fact.

Perhaps someone is blinking all the time, not because they are speaking a mistruth or don’t believe what you’re saying maybe they just have chronically itchy eyes.

Gestures depend on the person.