撒谎的真相

撒谎的真相

有些人不会说谎,有些人不会说真话,不幸的是,大多数人无法分辨真假。

你能分辨出什么时候有人在蒙蔽你的眼睛吗?

准确地辨别真相

无论你是一个选择陪审团的律师,一个面试新经纪人的经理,还是一个做报告的销售人员,你快速准确地辨别真相的能力都会大大提高你的工作效率。

幸运的是,能够将事实与虚构区分开来是一种重要的沟通技巧,是可以学习的。

Con Men

Aside from con men, compulsive liars and some politicians, most people become uncomfortable when telling a lie and transmit their deceitful behaviour through their body language.

虽然他们听起来很令人信服,但他们的手势胜于雄辩。

Consequently, they reveal their deceit nonverbally.

虽然发现欺骗行为并不总是那么容易,但对于训练有素的人来说,有许多微妙而可辨的线索。

肢体语言

肢体语言是动作、姿势和语调的混合体。

Studies show that nonverbal communication has a much greater impact and reliability than the spoken word.

Incongruency

因此,如果一个人的言语与他或她的肢体语言手势不一致,你最好依靠肢体语言来更准确地反映他们的真实感受。

During the selling process, it's important to remember that body language is not a one-way street.

While you're evaluating your prospect's body language for signs of honesty and credibility, he or she is subconsciously observing and reacting to your gestures as well.

Some People Can't Handle the Truth

真相有时有时会伤害,很少有企业或个人关系可以在诚实的苛刻现实中生存。

While honesty is certainly the best policy, the truth is, that in our day-to-day encounters, it's not always diplomatic or socially acceptable to be completely honest.

Sparing Feelings

To spare the feelings of others, we have learnt the usefulness of telling half-truths, fibs and white lies.

During the selling process, some people have difficulty saying "no" and will actually tell you that they are interested in order to avoid potential conflict.

半真半假

随着做决定的压力越来越大,潜在客户会经常使用半真半假来拖延或脱离销售序列。

当你的潜在客户说“是”时,他或她的肢体语言表示“不可能”

通过识别潜在客户的言语和手势之间的不一致性,通常可以消除顾虑,克服他们的反对意见并进行销售。

See No Evil, Hear No Evil, Speak No Evil

眼睛,鼻子和嘴巴运动以及手势,是通常与躺着相关的四个主要非语言线索。

The statue of the Three Wise Monkeys accurately depicts the primary hand-to-face gestures associated with deceit.

Hand to Mouth

当一个人怀疑或说谎时,他们经常用手指堵住嘴,好像在过滤他们的话。

This hand-to-mouth gesture is commonly referred to as "speak no evil."

Eye Touching

The second-hand gesture associated with deceit is called "see no evil," and it occurs when a person rubs or touches their eye(s).

耳朵抚摸

当一个人用手指捂住或钻入耳朵时,第三个手势“听不见邪恶”。

指标的欺骗

If people use one of these gestures while they're talking, it indicates that they are being deceitful.

On the other hand, if they are displaying one of these gestures while someone else is talking it indicates that they doubt the truthfulness of what is being said.

红旗

这三个手势应该被认为是红旗。

当你在演讲中遇到这些手势之一时,最好用开放式的问题温和地探讨主题,鼓励你的潜在客户表达他或她的担忧。

眼球运动

除了这三种面对面的手势外,眼动是另一种可靠的欺骗指标。

当一个人在思考过去和思考未来时,一个人仰望他或她的人是正常的。

如果你问一个人一个关于他或她的过去的问题,而他们仰望自己的权利,他们是在编一个答案。

执法人员和海关人员接受培训,在面谈期间定期监测眼动。

Micro Gestures

According to Paul Ekman, professor of psychology at the University of California, San Francisco, two of the most common micro gestures that are associated with deceit are the nose wrinkle and the mouth curl.

鼻子上的皱纹和你闻到令人讨厌的东西时自然出现的姿势是一样的。

The other facial micro gesture is a slight downward curl of the corners of the mouth.

Even liars who make a conscious effort to suppress all of their major body gestures will still transmit micro-gestures.

人们有时撒谎,但他们的肢体语言总是讲述真相!

This article was contributed by John Boe

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