Mytime Active is a social enterprise on a mission to improve wellbeing. They help everyone get more out of life by moving more, eating better, feeling positive and making new friends.
他们于2004年成立,他们在米德兰兹,南海岸,溴利和伦敦运营,他们在这三个地区跑到休闲设施,高尔夫俱乐部,并为25,000名成员提供预防性健康服务。他们的高尔夫和休闲设施是社交中心,不仅仅对参加他们的计划而且在他们运作的社区中的人们来说,不仅影响了积极的影响。
The majority of the 1300 employees at Mytime Active are in contact with a very diverse clientele. They have rewarding but also highly demanding roles to make sure that they cater, care and provide the best service to all their customers, helping them live healthier lifestyles while keeping them safe. With a very operational mindset, they need to be capable of making people feel at ease to encourage them to use the sports premises and keep them active, dynamic and participative.
The Health Services works in a very fast-paced environment as they need to deliver a world-class public health service to prove to their Commission Organisations that they are doing the right thing. With high satisfaction targets to meet, they need to show that they can manage pressure and success in equal measure.
劳士盖顿,劳动力发展领导,希望找到完美的培训师顾问,以提供他们的培训计划,因为他们的员工非常运行,他们需要短暂和快速的建议,以加速行为变革。
Mytime Active started working with Impact Factory in 2016 with a programme to identify their core values to understand what the organisation stands for. These values were fully weaved into a bespoke Customer Service programme. Susan was especially impressed with the dynamic, interactive and experiential training delivery we provide that puts the emphasis on the person.
我们帮助人们的核心哲学对最大影响的最小变化是完美的,这对于能够带走个性化工具并立即使用它们的代表来说是完美的。这些工具有助于在面向客户时更加愉快和高效地制作日常工作。
To make sure that the learning was embedded across the organisation, Mytime Active and Impact Factory ran a debrief session to recap on the measurables: managers were fully aware of the importance of helping their teams to apply new behavioural changes and ensure that they had the tools needed to accomplish their behavioural shift. It was an end-to-end process with great results.
Later in 2016, another programme was delivered to support their Health Services and assist their Regional and Service Managers in Birmingham and London to improve their resilience with a tailored programme: Manage Pressure Effectively.
The workshop objectives were designed to help managers recognise times of pressure and to create personalised coping mechanisms. The team learned how to thrive under pressure and also to support each other across the Department, making them stronger and more resilient.
2019年,MyTime Active回来了管理艰难的谈话计划,以向Upskill General Manager,Center Manager和助理区域管理人员提供帮助,以帮助他们应对定位问题。
该计划的主要目标是为这些管理者提供更深入地了解其优势,以提高他们的信心和避免困难谈话的风险,同时扩大沟通技巧。
所有方案与会者的反馈非常棒,超过300多名代表在全国各地参加了近40名厂房。培训的投资一直是最大的热门活动,代表代表的满意和学习经历得到了真正优秀的。
人们要求从影响工厂培训更多培训。雷竞技注册员工的旧成员正在谈论该组织新成员的方案;谈论行为改变嵌入式!
“雷竞技注册影响工厂是我们选择的培训顾问。不仅仅是因为他们在职业生涯中经历的最有效的培训的独特实用和全体经验方式,而且因为他们奉献了听到我们的要求和我们的要求价值观并使其成为该计划的一部分。每位研讨会都是在培训当天对房间里的人民量身定制的。这就是让他们独特,培训行业的宝石“。 Susan Gayton – Workforce Development Lead – Mytime Active.
“使用Mytime积极总是有益的。We love the social aspect of the work they do and how committed they are to support and develop their people. They are also great fun and always keen to apply their new tools in their everyday lives." 蒂娜羔羊– Senior Trainer – Impact Factory
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This accredited course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.